As another year comes to a close, we’d like to flashback to the unforgettable journey we had with our valued customers in 2021. It is our pleasure to serve over 15,000+ Shopify merchants worldwide. From the bottom of our hearts, we truly appreciate your business and the incredible things we made together throughout 2021. 

Now, it’s time to pop the champagne, put on party hats, and celebrate all remarkable milestones in the last year.

Crafting the best support experience ever

In AllFetch, we put customers at the heart of our business. Not just providing Shopify app solutions for merchants, we go along with them and deliver in-time support to make sure the app works well for their businesses. Our customer service philosophy is simple. If our merchants win, our business wins. We always put our customers first and respect the trust of every customer. 

Kick-off live chat, kick out problems quickly 

Rather than anything, our dedicated team prioritizes user experience by offering responsive support, a friendly approach, and problem-solving direction. To deliver the best customer experience possible, we have increased the number of agents and given frequent training and reviews for better support quality.

AllFetch customers statistics

Let’s see what customers talk about us…

“Great app and great support. Can recommend this for invoices and other pdf files. They are also very quick to reply if you need any help or have any issues.” – Zandershop 

“I had some trouble with the app and the customer service was super quick to respond when I need it. Even late at night!” – Maksym Joaillerie

Such a great app and incredible support! Rita was amazing. The app installs and works immediately but she helped show me how to configure to better and tag product photos. I wish all the apps were this easy!!” – Santa Barbara Hives

Quickly find answers with informative Help Center 

With customers who would like to get solutions for their concerns on their own, we give them necessary information and FAQs in the Help Center. We also link it inside the app so customers can find them easily and visit anytime. 

For 12 Shopify apps until now, our team has published 80 user guideposts in Help Center. You can find out step-by-step instructions to make the best use of AllFetch apps. 

AllFetch Help Center

Get intuitive support with video tutorials

Apart from rich text guidelines, we also provide intuitive video tutorials that are well arranged in separate App playlists. They are both included in user guides and published on Youtube channel of AllFetch.

Otherwise, we also share useful videos about online business, eCommerce tips/ tricks, etc so you can check out further. 

Be a part of AllFetch community 

Sharing is caring. We are aware that it would be great to build a friendly and supportive community for our beloved customers. Taking this chance, we have created AllFetch community – For Shopify Store Owners & Developers. 

In our close-knit group, merchants from different countries can discuss and share their real experiences in running an eCommerce business. More than an online group, it is the place where members can get quick support for any problem they get when using our apps. 

AllFetch users group

We really appreciate the valuable contribution of merchants to building a strong bond and helpful community. If you wish to be a part of the AllFetch community, we always welcome you here

Satisfying customers with continuous apps improvement

2021 marks a significant effort of our development team in building new Shopify apps and releasing updated versions for current apps. Let’s take a look at our journey of developing apps throughout 2021. 

Newborn apps in 2021 

With the aim to deliver more solutions for online merchants to grow and scale their businesses, our development team released 5 new apps this year. 

Native mobile app builder 

Create and launch a beautiful mobile app that best reflects your brand.

5/5 stars rating 

Product Bundle Volume Discount

Up-sell/ Cross-sell with product bundles and various discounts offers

4.8/5 stars rating

WhatsApp Chat & Abandoned Cart

Real-time WhatsApp Chat and Share, win back sales with cart recovery messages

4.9/5 stars rating

Advanced Sticky Add To Cart

Increase conversion rate and reduce abandoned carts with Quick Add To Cart, Sticky Cart, Sticky Bar, Mini Bar.

4.8/5 stars rating 

AllFetch SEO & Image Optimizer 

Take your SEO to the top ranking and resolve SEO issues at ease.

4.8/5 stars rating

Pro Frequently Bought Together 

Increase average cart value with smart product recommendations. 

5/5 stars rating

Let’s explore how AllFetch apps can help you grow and scale your business!

App updates 

We are always welcome suggestions and all ears on customers’ demands to improve our apps. To make the app work in its full capacity and resolve the pain points of customers, our team worked hard to release updated app versions with more value-added this year. 

That’s not the end! Our team will continue collecting constructive feedback from customers to improve our apps. Keep in mind that all your recommendations are most appreciated and turn into action soon.

Don’t hesitate to share your feedback and suggestions for our app via live chat or email [email protected]! We’d love to hear from you. 

Partnership – Together, we made the world better 

Covid 19 pandemic can not stop us and our partners from spreading out values to merchants worldwide. In 2021, AllFetch partnered with 9 reliable Shopify app teams to deliver best-in-class solutions for users. 

We would like to shout out to our partners who join hands with us to make incredible things for Shopify merchants in 2021. 

AllFetch partners

In the upcoming year 2022, we will maintain collaboration with our partners and look for more potential partnerships. 

If you are a Shopify app provider, Shopify agency or eCommerce expert who has the common goal of helping online merchants grow and scale their businesses, come and join us by dropping an email at [email protected]

How does AllFetch take your business toward success in 2022?

2021 was a year of more change and new challenges. But in times of uncertainty, we have adapted to these changes to help independent entrepreneurs launch, grow and scale their Shopify businesses. From new Shopify apps to full-service Shopify development, we have any eCommerce tool you need under one roof. 

Let’s discover these amazing things coming in 2022!

AllFetch Pro Subscription box 

AllFetch subscription app

Rather than a primary business model for SaaS businesses, now subscriptions have begun to other industries such as beauty and fashion. Consumers’ buying habits are trending toward hassle-free shopping experiences, free delivery, and instant gratification. The subscription model serves all those needs. Done right, eCommerce subscription can be incredible growth opportunities for your business.  

Whether you ‘re interested in adding subscription selling options to your Shopify store or starting a subscription business, we‘ve got you covered! AllFetch Pro Subscription Box is developed to help you get predictable recurring revenue and long-term growth. Flexible, customizable offerings make your customers exciting and keep them coming back time and time again. 

Turning any product or service into a subscription has never been easier!

AllFetch Omni Chat

AllFetch omni chat

Gone are the days when customers communicated with businesses only during working hours. Customers now sign in from different devices and connect with brands via various channels, ranging from email, web chat to social media. Delivering seamlessly integrated and exceptional experiences is the key to compel them to buy from you and stay loyal. 

As its name suggests, AllFetch Omni Chat is a customer support platform, well tailored for ecommerce merchants. This seamless customer help desk centralizes all your customer support channels in one place and turns it into a profitable revenue channel. You can see all your customer’s info, order history, etc. displayed when you’re talking to them, right inside the chat. Not only powering you to get the full customer picture, AllFetch Omni Chat also lets you create orders, modify subscriptions, and make refunds without leaving your help desk. 

One-stop Shopify development solutions

Shopify development company

Go beyond a reliable Shopify apps provider, in 2022, our vision is becoming a full-service Shopify development company. Our dedicated team of Shopify experts, website designers and marketers will provide comprehensive solutions and go along with you on every stage. 

Migration to Shopify

Seamlessly transfer your online store from any ecommerce platform to Shopify. Ensure your website performs at the best with all the functionality you need and without impact on site ranking.

Store development 

Build your online store with an enterprise-level solution tailored to your brand. From smaller stores to the Shopify Plus project, we are here to get the work done. 

Store design & theme customization

Make your store design as compelling & beautiful as possible. Develop bespoke Shopify stores from the ground up. 

App development

More than build apps, we create solutions to solve your unique challenges and make your business easier. Turn your website into an effective and functional mobile app. 

Digital marketing

Drive more traffic and leverage sales with SEO optimization, social media, email marketing, advertising campaigns, etc. 

The AllFetch team is working day and night to get these apps out and deliver services as soon as possible. As a loyal customer, you will be the first people to know the release! 

Don’t miss out!

2022, let’s go!

There are uncertainties in 2022, no one can predict what will happen, but the one thing we know is that AllFetch will support you every step of the way. More than a Shopify development company, we are your friends, your partners to help you grow faster and sell smarter!

Thank you for staying strong with us! Wish you and your family all the best, a year full of joy and happiness. Happy and prosperous new year!



Related posts



Logo AllFetch

© AllFetch 2022

For business enquiries: [email protected]